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2 changes: 2 additions & 0 deletions fern/docs.yml
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Expand Up @@ -868,6 +868,8 @@ navigation:
contents:
- page: Data flow
path: security-and-privacy/data-flow.mdx
- page: EU region and data residency
path: security-and-privacy/eu-region.mdx
- page: API keys
path: security-and-privacy/api-keys.mdx
- page: Single Sign-On (SSO)
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45 changes: 45 additions & 0 deletions fern/security-and-privacy/eu-region.mdx
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---
title: EU region and data residency
subtitle: Build and run your voice agents in Vapi's EU region.
description: "Build in Vapi's EU region: the EU dashboard, API, and SIP endpoints, the outbound IP addresses to allowlist, and keeping your organization in-region."
slug: security-and-privacy/eu-region
---

Vapi's EU region lets you build and run voice agents hosted in the European Union. If your organization is in the EU region, use the EU endpoints below for everything: the dashboard, API calls, and SIP.

## EU region endpoints

Each Vapi organization belongs to a single region, and every resource (assistants, tools, phone numbers, SIP trunk credentials) lives with it. Use the endpoints that match your organization's region.

| | United States | European Union |
| --- | --- | --- |
| Dashboard | `dashboard.vapi.ai` | `dashboard.eu.vapi.ai` |
| API base URL | `https://api.vapi.ai` | `https://api.eu.vapi.ai` |
| SIP host | `sip.vapi.ai` | `sip.eu.vapi.ai` |

## Build in the EU region

If your organization is in the EU region, keep every request and resource on the EU endpoints:

- Make API calls to `https://api.eu.vapi.ai` using a key from your EU dashboard.
- Create SIP phone numbers and trunks with a `sipUri` on `sip.eu.vapi.ai`.
- For SIP firewall allowlisting, use the EU addresses in the [SIP networking reference](/advanced/sip/sip-networking).

Each region is a separate, isolated environment, so keep your API key, endpoints, and SIP host all in the same region.

## EU outbound IP addresses

Vapi's outbound HTTP requests from the EU region (webhooks, tool calls, and other requests to your server) originate from a fixed set of EU addresses. Allowlist these if your server restricts inbound traffic by IP:

- `3.74.75.238/32`
- `3.77.231.137/32`
- `3.120.216.209/32`
- `3.127.10.26/32`
- `63.182.246.187/32`
- `63.184.196.2/32`

## Related

- [SIP networking and firewall configuration](/advanced/sip/sip-networking): EU SIP hosts and allowlist addresses
- [Data flow](/security-and-privacy/data-flow): what data Vapi processes and stores, and where
- [GDPR compliance](/security-and-privacy/GDPR): legal bases, data subject rights, and data transfers
2 changes: 1 addition & 1 deletion fern/snippets/faq-snippet.mdx
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Expand Up @@ -98,7 +98,7 @@ Yes, Vapi is a API-first platform. This means can bake it in your product withou
</Accordion>
<Accordion title="Do you support on-premise deployments?" icon="building" iconType="solid" defaultOpen={false}>

Yes, we support on-premise deployments for large Enterprises.
No, Vapi does not support on-premise deployments.

</Accordion>
<Accordion title="Do you support multi-tenancy?" icon="building" iconType="solid" defaultOpen={false}>
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