Running local example hang

[blanchecarstens03]

Good Day

We are running the following command behind a private firewall, which means we sometimes experience SSL cert issues.

NODE_TLS_REJECT_UNAUTHORIZED=0 BROWSERSTACK_ACCESS_KEY=XXX npm run local

> nightwatch-browserstack@0.1.0 local /home/vagrant/projects/nightwatch-browserstack
> ./scripts/local.runner.js -c conf/local.conf.js

Connecting local
/home/vagrant/.browserstack/BrowserStackLocal

The command does not respond and just hangs. Please advise how we go about debugging this so we can resolve and progress.

We look forward to hearing back from you soonest.
Regards
Blanché

[blanchecarstens03]

As a follow-up to my initial issue we did some debugging.

We ran the following command

NODE_TLS_REJECT_UNAUTHORIZED=0 /home/vagrant/.browserstack/BrowserStackLocal -d start -logFile /home/vagrant/projects/nightwatch-browserstack/local.log XXX

The "hanging issue" persists.....

[ujwalp1994]

Hey,

Could you please share your BrowserStack email ID at support@browserstack.com? It will help us debug the issue.

Thanks. :)

[blanchecarstens03]

Blanche.carstens@allangray.co.za

On 10 Nov 2016 15:16, "ujwalp1994" notifications@github.com wrote:

Hey,

Could you please share your BrowserStack email ID at
support@browserstack.com? It will help us debug the issue.

Thanks. :)

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[blanchecarstens03]

Hi
We are using the examples exactly as is from - https://github.com/browserstack/nightwatch-browserstack

Logs:

BrowserStackLocal v6.5

BrowserStackLocal v6.5

*** Error: Could not connect to www.browserstack.com!

To test an internal server, run:
./BrowserStackLocal --key
Example:
./BrowserStackLocal --key DsVSdoJPBi2z44sbGFx1

To test HTML files, run:
./BrowserStackLocal --key --folder
Example:
./BrowserStackLocal --key DsVSdoJPBi2z44sbGFx1 --folder /Applications/MAMP/htdocs/example/

home/vagrant/projects/nightwatch-browserstack/scripts/local.runner.js:16
if (error) throw error;
^
LocalError: Could not connect to www.browserstack.com!
at /home/vagrant/projects/nightwatch-browserstack/node_modules/browserstack-local/lib/Local.js:61:20
at ChildProcess.exithandler (child_process.js:193:7)
at emitTwo (events.js:100:13)
at ChildProcess.emit (events.js:185:7)
at maybeClose (internal/child_process.js:827:16)
at Process.ChildProcess._handle.onexit (internal/child_process.js:211:5)

[ujwalp1994]

Hey Blanché,

Are you still facing this issue?

[brendanorourke]

I was unable to reproduce the error on my end; however, the error:

Could not connect to www.browserstack.com!

Generally implies firewall and/or proxy configurations are necessary to allow outbound connections to *.browserstack.com on ports 80,443.

Please ensure that these are properly configured to allow the above. Details on the mechanics of the local connection can be found here.

To demonstrate how to route the local connection through a proxy, I’ve created a fork here. Just update ./conf/local.conf.js with the proxy details, and see ./scripts/local.runner.js for how they are passed.

If you’re still running into issues and are able to provide more detail surrounding the network from which you’re running the tests, please include those in an e-mail to support@browserstack.com.